Australia

Within Australia, we deliver all our orders to you via the Australia Post Express Service.

  • When you spend $200 or more at ella & sunday, we will express post your order to you free!
  • When your order is less than $200, we will express post your order for a flat rate of $10.

Orders that are received before 1pm (Eastern Standard Time) on a business day are sent that day. We aim to have your order to you within 2 working days – this can be quicker if you live in South East Queensland or a capital city and it may be a little longer if you live in a remote area.

Australia Post Express Post Service – guarantees next business day delivery within the Express Post network. The Express Post network covers over 80% of Australian business addresses, private addresses and Post Office boxes. Delivery outside this network will receive the fastest possible delivery using existing transport links. We are based on the Sunshine Coast (our postcode is 4563) and you can follow the link for a more detailed description of the express post network.

http://auspost.com.au/business/express-post-network-nsw-act.html

Damage or loss in transit is rare however if it happens we will take responsibility for it. Please call us to organise the return of damaged goods or to report that a parcel has not arrived within the above timeframes.

New Zealand

We have an $18.00 flat rate delivery fee for customers in New Zealand. New Zealand customers don’t pay the Australian GST and your item price/s will be updated at your bag page to reflect this. Parcels take 3-7 days to reach New Zealand and may be subject to import taxes or duties.

Out of Stocks

We update our site’s product availability daily however if by chance your item is out of stock we will give you a refund immediately.