WHOLESALE FAQ'S RETAIL SHOP

We'd love to work with you. To apply for a wholesale account, you can:

• Email us at sales@ellaandsunday.com.au
  
• Get in touch via our website inbox
  
• Call us on 07 5455 5656
  
• Or complete the Wholesale Application Form on our website

Once we receive your enquiry, our team will be in touch to learn more about your store and guide you through the next steps.

We genuinely love connecting with our customers, so please never hesitate to reach out at any time, we're always here to help. We're happy to assist with range selection and merchandising. Available for Zoom or in-person appointments

Contact us:

• Phone: 07 5455 5656
• Email: sales@ellaandsunday.com.au

Log into your account using your email to view collections and wholesale pricing. Order using the quick order option at the bottom of each product page or contact our team for assistance.

Designed to support a balanced and cohesive in-store range. While we offer flexibility, we recommend a minimum spend of $1,000 - helping you create strong visual impact and build a considered collection that's easy to merchandise and sell.

All styles are available for reorder, subject to availability. We recommend ordering early as key styles can sell through quickly.

We are committed to thoughtful distribution and supporting our stockists. In smaller or regional areas, we often offer exclusivity by location for partners who are ordering consistently. Once exclusivity is established, we will not take on another stockist within your agreed area. This is reviewed based on ongoing ordering and partnership. Please reach out to discuss your area.

Collections are delivered in planned drops across each season. Summer stock landing from August and Winter from February. Deliveries roll out across February to April for Winter and August to October for Summer. Specific delivery timing is noted on each collection.

Indent orders are confirmed with a deposit of 30% of order value.

Once your order is ready for fulfilment, freight is calculated and a final invoice is issued via Xero. Payment is required prior to dispatch.

30 day accounts may be offered after a minimum of five (5) completed orders. All account terms are subject to application and approval. We reserve the right to review account eligibility based on order history and payment performance.

Calculated once your order is packed and ready for dispatch, based on size and delivery location - ensuring the most efficient and competitive freight rates.

You must return all products bought within 7 days of delivery to be eligible for a refund, exchange or store credit. Return postage is the responsibility of the customer. For faulty items, please notify us as soon as possible so we can arrange a suitable resolution.

Size guide is based on actual body measurements (cm). Individual
garment measurements are provided on each product for further guidance. Our garments generally offer a generous fit, particularly through the hip. We recommend sizing down in pants and skirts. Additional sizing notes are included in product descriptions where needed. For assistance, contact us on 07 5455 5656 or sales@ellaandsunday.com.au

Designed in the Noosa hinterland, Australia. Produced in limited collections with independent makers in India. Ethically made under close guidance and quality control. Crafted primarily from natural fibres: Cotton, Linen, Silk, Cotton/linen blends, Cotton/silk blends. Fabrics are chosen for comfort, breathability and longevity. All fabrics are pre-shrunk to minimise shrinkage and ensure a reliable fit.

Note Regarding Zippers - Many garments feature zips with a locking mechanism. To lock, gently push the zip tab down. A slight resistance indicates the zip is securely in place.

• Wash separately before first wear.
• Gentle machine wash using a mild, pH-neutral detergent (e.g. wool wash)
• Wash with like colours
• Use a laundry bag for delicate fabrics (including silk)
• Use a low spin cycle (approx. 800rpm) to reduce wrinkling
• Shake garments out before line drying
• Dry in the shade
• Do not tumble dry

Ironing:

• Warm/hot iron for cotton and linen
• Cool iron for silk or silk blends
• Steaming is recommended where possible